Actiontec PK5000

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Please follow these instructions to configure your Actiontec PK5000 router to work with PhonePower. These instructions are only if you are connecting your phone adapter to your router.





  • Open a web browser
  • Enter http://192.168.0.1 into the address bar and press enter
  • Log into the router. You will be prompted for a username and password.
  • The default username is admin
  • The default password is password or password1



• If the above username or password doesnt work please contact your ISP and ask for the administrator login information for your router.



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• Click on Advanced Setup



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• Scroll down the Advanced page and click on Advanced Port Forwarding in the left column.



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• For Starting Port, enter 5000
• For Ending Port, enter 5080
• For Protocol, select UDP from the list.
• For LAN IP Address, enter the IP address you received in the first step.
• NOTE: Skip Section 2
• Scroll down to Section 3 and click Apply.



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NOTE: You will likely encounter a Thank You screen while the settings are applied. This is normal; just wait for it to close before proceeding.

• It should resemble the image below. The LAN IP ADDRESS should match what you entered earlier.


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• Repeat the process above for these port ranges

10000 - 11000 UDP
12060 - 12080 UDP
16384 - 16472 UDP
16600 - 16700 UDP

• The completed steps should produce the image below. Again, the LAN IP ADDRESS should match what you entered earlier.
• This indicates that the process is complete.



Note: If you are unable to place a call after 15 minutes, or any other irregularities appear, please contact our support department for additional assistance.