Allworx Configuration
From PhonePower Knowledge Base
Allworx SIP Trunk Configuration
Today we will learn how to configure the Allworx system to work with our service. You can find more information on SIP trunking plans here.
1. Login to your Allworx IP address..2. Use your login credentials to access the settings.
4. Click on "Add new SIP Proxy".
5. You will now need to configure the SIP proxy information. Copy the settings in the image to the left.
6. Continue to copy the settings in the image to the left, when done click add.
7. You will now need to define your DIDs within the system. Click on "Add new DID Block".
8. Enter the starting DID, with the number DIDs within your block. If your DIDs are not consecutive, you will need to add your DIDs one-by-one. When done, click "Add".
Configuring Routes (Dialplans)
In an Allworx system, you need to configure internal Dialplans and External Dialplans. For the internal dial plan, I am using 1xx-9xx since the extensions are going to revolve around those numbers. You also have the field that says "External Call Access". In my dial plan I have that set to 0. Meaning that if I want to dial an outside number (eg. cellphone) I need to dial 0 first, and then the number (eg. 08185551234).You are now going to configure the trunk the system will use to send calls out. I have configured The Broadvoice group to have 2 SIP Proxies, Broadvoice LAX, and Broadvoice BOS -- for redundancy.
External Dialing Rules establishes the routes a call will take for the call to come to our servers. I have set the Number dialed fields to a catch all function. Meaning that if a person dials any 10, 7 or 11 digit number the call will route out of the Broadvoice Group, just like we created in the previous step.