Android-Log Files
In case of any type of issue, we request that you will send us a Log file from the app itself.
This will give us more information on what the app is sending to the phone.
Please use the directions below to send the log file to a technician before calling PhonePower.
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If the app is crashing, please use the Reset Application function |
1. Open the PhonePower application.
2. Make sure that you are on the keypad.
3. Press and hold the Android menu button.
4. A menu will pop up at the bottom of the screen.
5. Press Settings.
6. Now Press Preferences
7. Scroll to the bottom of that page and you will be able to click on Log network traffic
8. Once you have checked this box, please press the back button to return to the previous screen.
9. Under Information, please click on Logs.
10. On this screen, you can click on the Share button on the bottom right hand corner and send an email to [email protected]
