Arris DG860A

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Please follow these instructions to configure your Arris DG860A router to work with PhonePower. These instructions are only if you are connecting your phone adapter to your router.





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  • Open a web browser
  • Enter http://192.168.0.1 into the address bar and press enter
  • Log into the router. You will be prompted for a username and password.
  • The default username is admin
  • The default password is password



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• Click Firewall



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• Click Virtual Servers in the left menu
• Click Add



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• Enter PhonePower1 for Description
• Enter 5000 to 5080 for the Inbound Ports
• Select UDP for the Format
• Enter the IP Address of your phone adapter into Private IP Address
• Enter 5000 to 5080 for the Local Ports
• Click Add Virtual Server

Please do the same for these ports:
10000 - 11000 UDP
12060 - 12080 UDP
16384 - 16472 UDP
16600 - 16700 UDP



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• Click Add in the Virtual Servers screen again
• Enter PhonePower5 for Description
• Enter 4200 to 4200 for the Inbound Ports
• Select TCP for the Format
• Enter the IP Address of your phone adapter into Private IP Address
• Enter 4200 to 4200 for the Local Ports
• Click Add Virtual Server



Note: If you are unable to place a call after 15 minutes, or any other irregularities appear, please contact our support department for additional assistance.