To add logins to your Cloud PBX account, please follow these instructions.
• Log into the portal with the Admin level username and password here.
- NOTE: The Admin level username and password is the username you selected when signing up for the account.
Adding Logins
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• Click on the Logins section of the Cloud PBX account.
- The User Management page will load.
• Enter a desired Username for this login.
- If the username is unavailable, a Name taken message will appear. Please enter a different username and try again.
• Enter a password for this user and enter it again to confirm it.
• Enter an email for this user; this will be used to reset and retrieve the password, if necessary.
• Set the login Level.
- User level logins are assigned a single Subscriber Line and get access to Call Control such as forwarding and simultaneous ring for the assigned extensions.
- Manager level logins can be assigned multiple extensions and get access to Call Control such as forwarding and simultaneous ring for each account they're assigned.
• Click Add User when done.
- The Login's username and level should appear in the menu below. They must now have extensions assigned.
- NOTE: Logins must have extensions assigned to them before they can access their account page.
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To Assign a User Level Login
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• Click on User Assignment
- The Assign Number Window will appear with the selected login's username.
- The dropdown will have Subscriber Lines available for assignment.
• Select the Subscriber Line you wish to assign to this login.
• Click Assign Service
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- The Assign Number Window will disappear.
- To confirm the Subscriber Line assigned to a user, click User assignment again.
- The Assign Number Window will appear with the assigned number, as well as a link which will un-assign that number.
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User level logins can access their portal at the same location as the admin, which is here
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- Users MUST be assigned to a Subscriber Line before they can log in.
To Assign a Manager Level Login
NOTE: Each Cloud PBX account can only have one Manager level login.
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• Click on Manager Assignment
- The Assign Number Window will appear with the selected login's username.
- The dropdown will contain Subscriber Lines available for assignment.
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• Select the Subscriber Line you wish to assign to this login.
• Click Assign to Manager
- The assigned Subscriber Line will appear below, and you can continue assigning lines to the Manager level login.
- Assignments are saved as soon as the button is clicked; you can navigate away from the page at any time.
- To close the Assign Number window, click Cancel.
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Manager level logins can access their portal at the same location as the admin, which is here