Caller ID Management

Phone Power sends current Caller ID information with every call placed.

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For residential customers:

Caller ID is “Last Name, First Name”, with a maximum of 15 characters.

For business customers:

Caller ID information is the business name, with a maximum of 15 characters.

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Caller ID information is not customizable. Phone Power has no control over the information that any terminating telephone company chooses to display. All telephone carriers update their Caller ID information periodically, but many companies do not update as often as Phone Power sends updated data. If a disparity is found between the information that Phone Power is sending and the information that a terminating telephone company is displaying, it is the Subscriber's responsibility to contact the terminating telephone company and request that they display the correct data. Phone Power is not responsible for errors involving spelling, punctuation, or capitalization of Caller ID information.