Configuring Your Directory

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Configuring the Directory in your Auto Attendant

To Add a directory Listing

• Log into your MyAccount portal

• Click on the Configuration link under Auto Attendant


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• Click on Directory


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Enter in the following fields

• Extension: Ex 2001

• First Name: Station

• Last Name: 1

• Phone Number: Ex: 88860769372001



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• Then Click on Add


Updating an extension Already in directory

• Log into MyAccount your MyAccount portal


• Click on the Configuration link under Auto Attendant


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• Click on Directory


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• Click Edit next to the extension that you want to modify


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• Click Update where Edit used to be to save changes.


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• To cancel changes, click on Cancel next to Update.


How to delete an extension from the directory

• Log into your MyAccount portal

• Click on the Configuration link under Auto Attendant


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• Click on Directory


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• Click the Delete link on the same line as the extension that needs to be removed.


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  • Note: If you have a problem or need assistance, please contact Technical Support.