How Can I Cancel My Service
To cancel your service with Phone Power, we require a 30 day, written notice to cancel any service as per the Terms of Service. For information, please refer to Section 8 of the Terms of Service.
There are four ways to cancel the Phone Power service:
• Go to the following link: http://www.phonepower.com/cancel and submit the form as directed.
• Send an email to: [email protected]
• Send a fax to: (818) 301-7465
• Mail a letter to:
|
Phone Power LLC Attn: Cancellation Department 9221 Corbin Ave Suite 155 Northridge, CA 91324 |
Please include the complete account name, the telephone number you are canceling, a callback telephone number, a good time to reach you at that callback telephone number and a brief explanation as to the reason for canceling.
- Note: If you have leased the Phone Power phone adapter device, you must return this to us by mailing the device to the above address. If Phone Power does not receive the hardware with in 30 days, then you will be charged for the device.
- Note: An early termination fee will be applied to contract plans. The early termination fee is $99.00 or the balance for the remaining months of service left on the contract, whichever is less.
If you have any problems or concerns, please contact the billing department at (888) 60-POWER or send an email to [email protected] to assist with the cancellation process.
