Regarding the Softphone on Mac OSX 10.8

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The Softphone for Mac occasionally results in a 302 provisioning redirect error when powering down the Mac and powering it back up. This error is being tracked and investigated; at this time to recover from the error it will be necessary to remove the Phone Power folder from the Library before restarting the program.

Ensure the Library is available by unhiding it.

• Open a Finder window by clicking on your Mac's hard drive icon.

• Open the Applications folder.

• Locate and open the Utilities folder.

• Open Terminal

• Copy and Paste the following command into the terminal window and press return:

chflags nohidden ~/Library/
The Library folder should now be visible.

• Navigate to the Library folder from the Finder.

• Locate and delete the Phone Power folder in the Library.

• Restart the Softphone.

This should allow your Softphone to boot up properly.

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