Westell 327w
Please follow these instructions to configure your Westell 327w router to work with PhonePower. These instructions are only if you are connecting your phone adapter to your router.
- You will need the current IP address of your phone adapter.
- If you have a Grandstream phone adapter please refer to How to receive the current WAN IP Address on a Grandstream.
- If you have an Innomedia phone adapter please refer to How to receive the current WAN IP Address on an Innomedia.
- If you have an Obihai phone adapter please refer to How to receive the current WAN IP Address on an Obihai.
- Please write this IP Address down as you will need it in later steps
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• Click Firewall Settings in the top menu.
• Click Port Forwarding in the left navigation panel.
• Click Yes in the pop-up warning window that you understand that changes in this section could affect the device's configuration and performance.
• Click Add in the name column to add a new port forwarding rule or service.
• Click on Create a New Rule.
• Select Port Forwarding.
• Enter a name for the port forwarding service you're configuring in the enter a name for the custom service field. You can use any name, though we recommend you call it Phone Power.
• Select the protocol UDP.
• Enter 5004 as the global port start. global port end, and base host port.
• Once you enter the start, end and base ports and apply, you will then click the red Add link to add additional ports to this rule.
• You will repeat the process using the following ports - 5012 UDP, 5060 UDP, 5061 UDP, 12060 UDP, and you will also use the following TCP ports - 4192 TCP, and 4200 TCP. When you finish your rule should resemble the image below.
• Click Apply to save your entries.
• Review the port forwarding settings and click Close.
• Select Host or Dynamic to control how the port forwarding service is activated.
- If you selected Host in the previous step, select the computer on your network where this port forwarding service will be applied. You can either select the computer from the drop-down list or enter its IP address. If your phone adapter is not in the drop down list of computers, set the IP address to the IP address that you received from your phone adapter in the first step.
• Click Apply to save your entries.
• Review the settings for the rule you have created, and click Close.
• Close the Westell configuration window to complete the port forwarding setup.
Note: If you are unable to place a call after 15 minutes, or any other irregularities appear, please contact our support department for additional assistance.
