What is a Virtual Phone Number?
From PhonePower Knowledge Base
What is it:
- A virtual phone number is an in-bound only telephone number that forwards calls to your main telephone number. The cost is $5 per month for unlimited inbound calls. The virtual phone number does not ring differently nor does it have its own voice mail box. When you make outbound calls, your main number is still displayed on the caller ID.
Who would want it:
- For residential customers, an example would be if you have a local Los Angeles number, but you have family in Miami. You can add a local Miami number to your main number, so friends have a local number to call.. This "virtual number" would just forward calls to your local LA number.
- For business customers, some businesses would like to show a local presence in several areas. A business can have local virtual numbers for up to four different locations. An example would be a law firm that would like to advertise a local number in New York, Dallas, and San Diego.
How to get it:
- To sign up for a Virtual Number, log into your MyAccount portal.
- Click on Modify Services
- Then click Add a Virtual Number.
Frequently Asked Questions:
Can I point my virtual number to something other than my Phone Power number?
- No, the number must be pointed at your Phone Power number.
Do I have to select a new number or can I transfer an existing number I already have?
- You can choose a new number or transfer an existing number.
Are there any setup or activation fees?
- There is a one time activation fee of $5 for each number, and virtual numbers are not under any contract and can be canceled at any time.
