ZyXel VMG1312-B10A

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Please follow these instructions to configure your ZyXel VMG1312-B10A router to work with PhonePower. These instructions are only if you are connecting your phone adapter to your router.





  • Open a web browser
  • Enter http://192.168.1.1 into the address bar and press enter
  • Log into the router. You will be prompted for a username and password.
  • The default username is admin
  • The default password is 1234




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• On the bottom of the screen, click on Network Setting.
• Then go to ALG and click on Disable SIP ALG



Attention
Alert.png There are 2 methods of setting up your router. Please use one or the other, not both.
The methods that you can set are DMZ and Port Triggering.


Setting DMZ

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• On the bottom of the screen, click on Network Setting.
• Then go to DMZ and add your private IP address for your phone adapter and click on Apply.


Setting Port Triggering

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• On the bottom of the screen, click on Network Setting.
• Then go to Port Triggering.


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• You will need to set a new rule and set to Active.
• Set Service Name to PP SIP
• Set Trigger Start Port to 5000
• Set Trigger End Port to 5080
• Set Trigger Protocol to UDP
• Set Open Start Port to 5000
• Set Open End Port to 5080
• Set Open Protocol to UDP


Then, Click Ok.



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You will need to set this for the following port ranges:

4200 TCP
5000 - 5080 UDP
10000 - 11000 UDP
12060 - 12080 UDP
16384 - 16472 UDP
16600 - 16700 UDP





Note: If you are unable to place a call after 15 minutes, or any other irregularities appear, please contact our support department for additional assistance.