Cloned Line: How It Works

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  • Using the Cloned Line feature is an easy way to utilize both phone ports on your Phone Power telephone adapter without the need for a second telephone number. Activating the second phone port allows you to have two concurrent calls at the same time on a single Phone Power device while only having a single telephone number.




The Cloned Line is not a second telephone number. The telephone number that is assigned to the second phone port on the device is the same telephone number as the number assigned to phone port one. Below you can see what this means on both inbound and outbound calls.


No one on the phone

One phone in use

Both phones in use

Incoming calls

Both phones ring

Phone in use receives call waiting notification, unused phone rings

Both phones receive call waiting notification

Outgoing calls

Both phones can call out

The unused phone can call out

Neither phone can call out




Inbound:

• Both ports will ring. Whichever port is picked up first, will field the call.

• Any additional calls that come in would give call waiting notification to the first line, and ring the second line.

• Once the second line is being utilized, all incoming calls will be notifications in the form of call waiting beeps.




Outbound:

• You will have the ability to dial out from port one.

• You will be able to dial a different party on port two.




  • Note: If you have an active call on port one, and pick up port two, you will not have the same call that is currently active on port one. The Cloned Line will essentially be an independent phone line, but will share the same voice mail and will have the same telephone number as the original telephone line.


To activate the Cloned Line feature, please refer to How to Enable the Cloned Line for more information.


If you have any additional questions or concerns, please feel free to contact our support staff.